Privacy Policy

Nextalgoai ("we", "us", "our") operates the website nextalgoai.com and provides automated trading software (Expert Advisors) for the MetaTrader platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Contact information you provide voluntarily — such as your name, phone number, email address and WhatsApp details — when you contact us, purchase a plan, or request a demo.
• Order and licensing information — the plan you purchased, activation dates, and the MetaTrader account number(s) on which your license is activated. We never ask for or store your trading passwords.
• Usage data — basic technical data such as browser type, device, pages visited and referral source, collected through standard hosting logs when you visit our website.
• Communications — messages you exchange with us on WhatsApp, email or other channels, so we can provide support.

2. What We Do NOT Collect

• We never ask for your broker account trading password (master password).
• We do not hold, receive or manage client funds in any form.
• We do not collect payment card details on our website; payments are processed through the secure methods agreed with you at the time of purchase.

3. How We Use Your Information

• To deliver, install and support the software you purchased;
• To respond to your enquiries and provide customer support;
• To send service updates relevant to your subscription;
• To send marketing messages only where you have consented — you may opt out at any time by replying STOP;
• To comply with legal obligations and prevent fraud or misuse.

4. Sharing of Information

We do not sell or rent your personal information. We share information only with service providers who help us operate (such as website hosting and communication platforms), under confidentiality obligations, or where required by law.

5. Data Retention

We keep personal information only as long as necessary for the purposes above, including maintaining your license and complying with legal requirements, after which it is deleted or anonymised.

6. Security

We apply reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. We will respond within a reasonable period.

8. Third-Party Links

Our website may reference third-party platforms (such as MetaTrader, brokers or messaging services). Their privacy practices are governed by their own policies, which we encourage you to review.

9. Children

Our services are intended for adults aged 18 and over. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Continued use of the website after changes constitutes acceptance.

11. Contact